Frequently Asked Questions
Everything you need to know about your order and our professional-grade tools.
What is the warranty policy for Wiha Tools?
We stand by our quality with a No Hassle Guarantee. Most of our hand tools are covered by a limited lifetime warranty against manufacturer defects under normal use.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
Are your insulated tools certified for safety?
Yes, all Wiha insulated tools are VDE certified and individually tested to 10,000 volts AC and rated to 1,000 volts AC for maximum safety in electrical applications.
What is your return policy?
If you are not completely satisfied, you can return your unused tools in their original packaging within 30 days of purchase for a full refund or exchange.
Do you offer international shipping?
Currently, our online store ships to the United States and Canada. For other international regions, please contact our global distribution partners.
How can I track my order status?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery.